FREE DELIVERY on orders over 60€

You have accessed lavita-lab.com. Your access to and use of the online store are subject to the general Terms of Use described below, which must be read carefully, and to certain laws. By accessing the Lavita-lab.com online store, you confirm that you are familiar with the Terms and Conditions and agree to be bound by them.

The Terms and Conditions apply to the entire Lavita-lab.com website.


GDPR Data Protection Regulation

Personal Data

Fortix d.o.o. will use personal data exclusively for the purpose of fulfilling the order (sending the ordered goods, offers, invoices, everything related to the order) and for other matters connected with the order and necessary communication.

By confirming the order, the customer agrees that Fortix d.o.o. may also use the obtained personal data for the purposes of direct marketing and for sampling, surveys and statistical data processing, for determining the use of services, adapting offers and segmentation, for market research, informing about offers, new products and benefits, for sending e-newsletters and other advertising material, informing users about the services of the website lavita-lab.com and the company Fortix d.o.o., as well as related persons, and for other forms of use of the submitted data.

The collected data will not be forwarded to third parties.

The customer may at any time request in writing that the provider permanently or temporarily stop using personal data and purchase-related data for the above-stated purposes, as set out in the section Unsubscribe from e-newsletters.

During the period of personal data processing, the individual has the right, upon request, to inspect and update the data in the database.

We undertake that personal data obtained through the website will be fully stored, protected and processed by Fortix d.o.o.

The website operator will handle all obtained personal data in accordance with the Personal Data Protection Act (ZVOP-1) and the GDPR regulation.

Your data is adequately protected against loss, destruction, falsification, manipulation and unauthorized access or unauthorized disclosure by third parties.

Right to Information

If you have any questions regarding our personal data protection policy or the handling of your personal data, you may contact without hesitation our representative for the protection of personal data obtained through the website lavita-lab.com: Fortix d.o.o., Grega Špunt, Moste 92h, 1218 Komenda, E: sales@lavita-lab.com.

Based on your request, we will promptly inform you in writing and in accordance with the applicable regulations which personal data were collected during your visit to the websites of Fortix d.o.o.

Purpose of Use

Personal data obtained through the website lavita-lab.com for the purpose of carrying out an online purchase are used exclusively for the needs of processing and delivering the order.

By participating in prize games or subscribing to e-newsletters, the user gives consent to Fortix d.o.o. to process and store the submitted personal data in accordance with the Personal Data Protection Act and the GDPR.

By giving consent, the user authorizes Fortix d.o.o., as the controller of the personal data collection, to process the collected personal data for the purposes of online sales, sampling, surveys and statistical data processing, for determining the use of services, adapting offers and segmentation, for market research, informing about offers, new products and benefits, for sending e-newsletters and other advertising material, informing users about the services of the website lavita-lab.com and the company Fortix d.o.o., as well as related persons, and for other forms of use of the submitted data to which the website user gives specific consent.

The collected data will not be forwarded to third parties.

Fortix d.o.o. may process the stated data for its own needs until the withdrawal of consent, upon a request to remove personal data from the database, and otherwise only for as long as is strictly necessary to achieve the purpose for which the data were collected, namely:

  • 10 years for registered users of the website lavita-lab.com
  • 3 months for participants in prize games
  • 10 years for winners of prize games
  • until the subscriber unsubscribes, or until the controller ceases its activity on the market

During the period of personal data processing, the individual has the right, upon request, to inspect and update the data in the database.


Protection of Your Privacy

The website lavita-lab.com provides all necessary technological and organizational solutions for complete purchase security.

The transmission of sensitive personal and transaction data on the website is carried out in secure mode using the SSL (Secure Sockets Layer) protocol. Data is encrypted with up to a 256-bit key before leaving your browser and is transmitted to our server in a protected form.

The system thus prevents anyone from intercepting your personal and transaction data that you send to the online store.

We also ensure privacy protection and purchase security by complying with all applicable legal obligations and recommendations of Slovenian and international consumer associations.

We undertake that any personal data obtained through the website lavita-lab.com will remain entirely under the control of Fortix d.o.o., the controller of the website lavita-lab.com.

All provided personal data will be handled strictly in accordance with the applicable Personal Data Protection Act and the GDPR.

If you wish to delete your user account on the website lavita-lab.com, please notify us at: sales@lavita-lab.com.

The message must include the following information:

Subject line: User account deletion

Message content:

  • full name of the user
  • user address
  • email address used to create the user account

The request for account deletion must be sent from the email address used to create the user account.

You will be notified of the deletion via email.


Changes to the Terms of Use

Lavita-lab.com reserves the right to change or update the terms under which the online store is offered. This may include changes to services, laws governing the service provisions, or changes to the services for any other reason.


Restrictions on Personal and Non-Commercial Use

The Lavita-lab.com online store may be used only for personal, non-commercial purposes.

No information, products or services forming part of the website may be modified, copied, distributed, transmitted, displayed, performed, reproduced, published, licensed, used as the basis for derivative work, or sold, unless expressly permitted in the Terms of Use.


Privacy and Personal Data

If you wish to use certain services on Lavita-lab.com, you must register as a user and provide certain information required to create your personal account.

To the best of your ability, you must ensure that the information provided is accurate and kept up to date during your use of the services. Lavita-lab.com undertakes to protect and use your personal data in accordance with applicable legislation and the Privacy Policy.

You will be responsible for all activities that occur within your user account. You must immediately notify Lavita-lab.com of any unauthorized use of your user account or based on reasonable suspicion thereof.

Lavita-lab.com is not responsible for any loss or damage arising from unauthorized use of your user account or password.


Unlawful or Prohibited Use

As a user of Lavita-lab.com, you agree not to use the online store for purposes that are unlawful or prohibited by the Terms of Use.

You may not use the online store in any way that could damage, disable, overburden or impair the online store, its computer system, the network connected to the online store, or other accounts.

You may not obtain or attempt to obtain any materials or information through means that are not intentionally made available through the online store and expressly permitted in the Privacy Policy.

If access to such information has been enabled due to an error within the online store services, you must report such an error to the website administration.


Right to Use Feedback or Suggestions You Submit

Lavita-lab.com encourages your voluntary submission of feedback and suggestions related to supporting continuous improvements of services intended for you and other users.

When submitting feedback or suggestions, please note that the online store must have the full right to use your feedback or suggestion without restriction.

In particular, you must understand that by submitting feedback or suggestions to the online store, you warrant and represent that you own or otherwise control the rights necessary to do so.

By doing so, you grant the online store and its affiliated portals permission to:

  • use, modify, copy, distribute, transmit, publicly display, reproduce, publish, sublicense, sell and create derivative works from the feedback or suggestions

The granting of permission for the above actions includes the right to exploit proprietary rights in such feedback or suggestions, including but not limited to copyrights, trademark rights and patent rights under the relevant jurisdiction.

Lavita-lab.com does not pay compensation for the use of materials from feedback or suggestions.

Lavita-lab.com is not obliged to publish or use any material you submit.


Content Available on Lavita-lab.com

Content available for viewing and/or download from the websites forming part of the online store is owned by and is the copyrighted work of the company and its suppliers.

Reproduction and distribution of the content are expressly prohibited under the Copyright and Related Rights Act and may result in severe penalties or fines.

Without limiting the above, copying or reproducing the content on another server or location for further reproduction or distribution is also expressly prohibited.


Limitation of Liability

Lavita-lab.com and/or its suppliers make no representations regarding the suitability, reliability, availability, timeliness and accuracy of the information, products, services and related content contained on Lavita-lab.com.

Such information, products, services and related content in the online store are provided without warranty. Lavita-lab.com and/or its suppliers hereby disclaim all warranties and conditions with regard to such information, products, services and related content.

In no event shall Lavita-lab.com and/or its suppliers be liable for any direct, indirect or consequential damages, without limitation, including damages for loss of data or profit, arising out of or in connection with the use or performance of the Lavita-lab.com online store, with delay or inability to use the online store, with the provision or failure to provide services, for information, products, services obtained from Lavita-lab.com, or otherwise arising out of the use of the online store, whether based on contract, tort, negligence or otherwise.

Applicable law may not allow the limitation or exclusion of certain liability, so the above limitation may not apply to you.

If you are dissatisfied with any part of the Lavita-lab.com online store or with its Terms and Conditions, your sole remedy is to discontinue using the Lavita-lab.com website.

All other rights not expressly granted herein are reserved.

Any determination of copyright infringement shall be resolved in accordance with the Copyright and Related Rights Act and the Civil Procedure Act.


Protecting Your Privacy

We respect your privacy. We do not share your email address with any individual or company.

Below are the facts on how we protect your privacy.

Our server automatically recognizes the domain name of visitors. We collect domain names solely for statistical purposes and do not share them with anyone.

If information is submitted through feedback forms, we capture all information you send, including your email address and the type of browser you use. However, we do not combine or use this information for purposes other than communicating with you.

We do not disclose individual information about you.

Your email address is not shared with other companies or organizations. You may remove your name from our mailing list at any time.

Lavita-lab.com may place a cookie on your computer. A cookie itself does not collect or disclose personally identifiable information about you.

Companies advertising on our website may use cookies for various tracking purposes. You always have the option to disable cookies in your browser settings.

This website contains links to other sites, including advertiser and content partner sites. These sites are not under our control and are therefore not covered by our Privacy Policy.


Cookies and Web Beacons

We use cookies to store information such as personal preferences when you visit our website. This may include displaying a popup only once per visit or enabling login to certain features such as forums.

At Lavita-lab.com, we also use third-party advertisements to support the website. Some of these advertisers may use technologies such as cookies or web beacons when advertising on our website.

These technologies may send advertisers and website traffic analytics providers (such as Google through Google AdSense and Google Analytics) information such as your IP address, ISP, the browser you used when visiting our website, and in some cases whether you have Flash Player installed.

This is generally used for geolocation purposes (for example, showing real estate ads in New York to someone located there) or for displaying specific ads based on visited websites (such as showing cooking-related ads to someone who frequently visits cooking websites).

You can choose to disable or selectively turn off cookies or third-party cookies in your browser settings, or manage preferences in programs such as Norton Internet Security.

However, this may affect your ability to interact with our website or other websites. This may include the inability to log in to services or programs, such as forums or accounts.

You should be aware that voluntarily disclosed personal information in forums or chat areas may be collected and used by others who are not affiliated with us, which may result in unsolicited messages.


Protection of Personal Data

The provider undertakes to permanently protect all personal data of the user.

The provider will use personal data exclusively for the purpose of fulfilling the order (sending informational materials, offers, invoices) and for other necessary communication.

User data will in no case be disclosed to unauthorized persons.

The user is also responsible for the protection of personal data by ensuring the security of their username and password.


Notifications

The user agrees that after completing a purchase through the online store or the Lavita-lab.com website, we may occasionally inform them about updates on the website, new offers and promotional activities.

The provider undertakes not to misuse or share the user’s email address and/or phone number with any third party.


Communication

The provider will contact the user via means of remote communication only if the user does not explicitly object.

Promotional emails will contain the following elements:

  • they will be clearly and unambiguously identified as advertising messages
  • the sender will be clearly identifiable
  • various campaigns, promotions and other marketing techniques will be clearly marked as such, and the conditions for participation will be clearly defined
  • the method of unsubscribing from receiving promotional messages will be clearly presented

The provider will explicitly respect the user’s wish not to receive promotional messages.